What Types of Support Do
GlobalITPlus Webmaster Options Cover? In
a nutshell any task related to the content, maintenance, or troubleshooting
of your existing website is covered. Content updates on your website (page text,
news, event updates, blogs, etc.) Web page additions based on existing templates E-commerce store maintenance, including
product additions, changes, and deletions Bug fixes and troubleshooting, including
emergency support Full site backups and WordPress/Joomla and
plugin upgrades if compatible with current version. Image/photo gallery updates and management And much more! Global
IT plus Webmaster support is intended to provide support and updates to your
existing website structure. Support does not include site redesign, custom
programming, new WordPress or Joomla installation, database
setup/configuration, etc. For more information
about Webmaster support, read our FAQ. How does it Work? Enjoying
all of the benefits of having a Webmaster is easy! Choose the maintenance
solution that's right for you and you can begin submitting your support requests
right away via e-mail or our online support ticketing system. We begin work on
your request within one business day, and most changes will be complete within
48 hours. It's just like having your own in-house webmaster just assign the
task and we will get it done. Webmaster Plans & Pricing We
have a maintenance option ideal for every business type and budget. Whether
you've got a small website that only needs occasional content changes, or a
high-volume online store that needs frequent product updates we have a Webmaster
solution for you. Webmaster
Monthly Maintenance plans provide total, continuous support and maintenance for
your website. Just submit a request and we'll take care of it - it doesn't get
any easier than that.
*Hours per month do not carry over from month-to-month. Project time
is calculated and logged at 15-minute intervals. Additional hours used in any
one month will be billed at the current monthly rate. Customers may upgrade
their plan at any time. Do
your website needs fluctuate throughout the year too much to commit to a
monthly plan? Do you typically have some months with many web updates, and
others with very few? Then our Web Buckets are perfect for you! Purchase your
desired bucket of hours, then use them at any time within one calendar year. The
hours expire end of year no refunds.
For
businesses that have only the occasional need for expert support, the Globalitplus offers On-Demand Webmaster support. On Demand
support provides the same services as our Webmaster packages.
2-hour
minimum charge of $150 payable at the time of support request. An estimate of
total hours for completion of request will be provided. Additional hours over
the 2-hour minimum payable upon completion of support request. If
the above plans don't fit your needs or budget, we can create custom webmaster
plan for you that fit your need/budget. Please contact us and we will do our
best to provide you the webmaster plan that fit your needs and budget - it doesn't get
any easier than that. |
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